Privacy Policy

Welcome to AitSlanu.com, operated by Karen Bowe.
Your privacy is important to us. This policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR) and Irish data protection law.

1. Who We Are

AitSlanu.com is an online platform providing appointment bookings and related information.
For all privacy-related matters, you can find our contact details on the contact page.

2. What Personal Data We Collect

When you make a booking through our website (powered by the Amelia plugin), we collect the following information:

Your name
Email address
Phone number
Details of the chosen service, date, and time

We may also collect limited technical data (such as your IP address or browser type) automatically via cookies.

3. Why We Collect Your Data

We collect and process your personal data in order to:

Confirm, manage, and communicate about your appointment
Send reminders or updates regarding your booking
Respond to messages or enquiries sent through our website
Maintain internal records and comply with legal obligations

We only collect data that is necessary to provide our services.

4. Legal Basis for Processing

We process your personal data under the following lawful bases:

Contract: To provide the services you have booked or requested.
Consent: When you agree to receive communication or accept cookies.
Legal obligation: When retention of data is required for accounting or tax purposes.

5. How We Store and Protect Your Data

Your booking data is stored securely within the WordPress system and the Amelia booking plugin.
We use encryption (HTTPS) and maintain up-to-date software to protect your information from unauthorised access, alteration, or disclosure.

6. Data Sharing

We do not sell or rent your data.
We only share information with trusted service providers where necessary to operate the website, such as:

Website hosting provider (e.g., Hostinger)
Email or communication services (for booking notifications)

All third parties process data in compliance with GDPR.

7. Data Retention

We retain booking information for as long as needed to provide services and meet legal requirements.
After this period, your personal data will be securely deleted.
You can request earlier deletion at any time by contacting us.

8. Your Rights

Under GDPR, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent to processing

To exercise these rights, please use the information on our contact page.

9. Cookies

This website uses cookies to:

Ensure the website functions properly
Remember your preferences (e.g., language or login session)
Collect anonymous analytics data to improve our services

You can accept or decline cookies using the banner shown when you first visit the site, or adjust your browser settings at any time.

10. Links to Other Websites

Our website may contain links to external websites. We are not responsible for their privacy practices, so please review their policies when visiting.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page.

12. Contact

If you have any questions or wish to exercise your data rights, please use the information on our contact page.